Overview of Ask a Librarian

The Ask a Librarian service allows you to get answers to your questions in convenient ways.

  1. Live chat

  2. Text a librarian

    To send us a question via text messaging from your cell phone:

    Text 66746 and start your first message with the keyword askslpl followed by a space. Type your question and press "Send."

    Example: askslpl What time does the Carpenter branch close today?

        Live chat and Text a librarian assistance are available:

    • Monday – Thursday, 9:30am – 8:30pm
    • Friday – Saturday from 9:30am – 5:30pm
    • Sunday from 1:30pm – 4:30pm

  3. E-mail with your question (preferred method for Genealogy and in-depth research questions) 

  4. Call a librarian

See the Library's Reference Policy for details on how the Library responds to different types of reference questions.